Terms of service
Terms of Service – Lowkey.co.nz
Last updated: 4 May 2025
These Terms of Service govern your use of www.lowkey.co.nz (the "Site") operated by Lowkey Gifts ("we", "us", or "our"). By accessing or purchasing from the Site, you agree to be bound by these Terms. Please read them carefully.
1. Eligibility & Use of This Website
By using this Site, you confirm that you:
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Are at least 18 years of age or have permission from a parent/guardian
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Will not use our products for any illegal or unauthorized purpose
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Will not violate any laws in your jurisdiction, including intellectual property laws
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Will not transmit any harmful code such as viruses or malware
2. Online Store Terms
By placing an order on Lowkey.co.nz, you agree that:
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All personal information provided is accurate and complete
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You are responsible for maintaining the confidentiality of your account
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We reserve the right to refuse service or cancel orders at our discretion
3. Product Availability & Pricing
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All items are subject to availability
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Prices may change at any time without prior notice
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We reserve the right to limit quantities or substitute items when necessary (we’ll notify you when possible)
4. Shipping & Delivery
Please refer to our Shipping Policy for information on delivery timeframes, shipping charges, and courier responsibility.
5. Returns & Refunds
All returns are handled according to our Returns & Refund Policy, in line with the Consumer Guarantees Act 1993.
We are not obligated to offer refunds for change-of-mind purchases.
6. Accuracy of Information
We aim to ensure all content and product information is accurate. However, errors in pricing, product descriptions, availability, or other details may occur. We reserve the right to correct any errors and cancel or refuse orders if necessary.
7. Intellectual Property
All content on this site — including logos, images, text, product descriptions, and design elements — is the property of Lowkey.co.nz and may not be used, copied, or redistributed without written permission.
8. Limitation of Liability
To the extent permitted by New Zealand law, Lowkey.co.nz will not be liable for any indirect, incidental, or consequential damages resulting from:
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The use of this Site
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Products purchased through the Site
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Any errors, inaccuracies, or delays in the services provided
9. Use of Third-Party Services
We may use third-party tools and services (such as Shopify, payment processors, and delivery services) to operate our business. We are not responsible for any issues caused by third-party platforms but will assist you in resolving concerns where possible.
10. Governing Law
These Terms are governed by and interpreted under the laws of New Zealand. Any disputes will be handled through the appropriate courts or authorities in New Zealand.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately once published on this page. Continued use of the Site constitutes acceptance of those changes.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Email: keystothefuture@hotmail.com
Address: 8 Watarawi Place, Whakatāne 3120, New Zealand