Frequently asked questions
1️⃣ How long does shipping take?
AnswWe offer fast NZ shipping, with most orders arriving within 2-5 business days. Rural deliveries may take a little longer. You’ll receive a tracking number once your order is dispatched! 🚚📦More info via the link Our-policies
3️⃣ What payment methods do you accept?
We accept Visa, Mastercard, Afterpay, Apple Pay, Google Pay, and more. All transactions are 100% secure, so you can shop with confidence. 💳🔒
3️⃣ Can I change or cancel my order after placing it?
We process orders quickly, but if you need to make changes, contact us ASAP. If your order hasn’t shipped yet, we may be able to update or cancel it. 📦✏️
4️⃣ What if my order arrives damaged?
We take care in packaging, but if your item arrives damaged, contact us immediately with photos, and we’ll sort out a replacement or refund. 💥📦
5️⃣ Do you offer discounts or promotions?
Yes! Keep an eye out for special deals, seasonal sales, and exclusive discounts. Sign up for our newsletter to get notified first! 🎉💰
6️⃣ Are all items in stock?
We keep our most popular products in stock and ready to ship, but some high-demand items may sell out. If an item is out of stock, check back soon or sign up for restock notifications! 🔄🛍️ Our Current Stock
FAQs & Support
👉 Need assistance? We’re here to help! Find answers to your questions about shipping, returns, payments, and more at Lowkey.co.nz. Contact our friendly team for support or check our FAQs for quick answers. Shop with confidence knowing we offer fast NZ shipping and hassle-free returns. Got a question? Get in touch today!